Our ‘Book with Confidence’ Policy
Maximum flexibility & peace of mind
To help everyone though these unusual times, Rubicon 3’s Book with Confidence policy means you cancel and rebook your sailing holiday up to 14 days before the trip start date. This is valid for all new bookings on trips starting before April 01 2023. Please see the full terms below.
Complete financial protection & refund guarantee
If for any reason we cannot run your trip, you get a full, 100% refund of all money you have paid us. We hold all customer money in a Protected Trust, meaning it is 100% secure.
COVID RELATED ISSUES
Prior to boarding, you must be able to prove you have the vaccines required for entry into any countries we will visit on the route.
This is usually separate from travel insurance, so if your travel insurance does not cover Covid related issues, we very strongly advise you to take out separate insurance. This should cover you for the eventuality that you are in lock down, that you cannot travel, that you test positive for Covid at any point – and any other scenario that you can think of! If you are based in the UK, there is a policy that seems to be very good that many of our customers have used and this is provided by the Post Office (select cruise option).
For customers based in the USA, there is a very good combined Covid and sailing insurance that can be found through Gowrie. Please fill in their 2021 Travel Questionnaire and email it to Rick Bagnall at firstname.lastname@example.org.
No extra charges for solo crew
90% of our crew join solo. There are no extra charges or costs for joining solo.
We’re here to help
We know you may have loads of questions, so do call, email us or get in touch on the live chat, and we’ll get you sorted.