Guest behaviour safety and security policy Rubicon3 Adventures

Guest behaviour safety and security policy

Guest behaviour safety and security policy

Please read this Policy carefully, together with our Booking Terms and Conditions, our Website Terms of Use, together with any other written information we or your travel agent brought to your attention before we confirmed your booking, as this information sets out the requirements of you, whilst you are on your voyage.

This Policy applies to all guests onboard, the first-named person on the booking and all persons detailed on a booking. In this Policy, references to “guest” “you” and “your” include all guests, the first-named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred and “Rubicon 3”, “we”, “us” and “our” means Blueco Holdings Limited (T/a Rubicon 3), a company registered in England and Wales with company number 12706630, of registered office 20-22 Wenlock Road, London, England, N1 7GU.

All guests must read, agree and comply with this Policy

GENERAL

WELCOME

Rubicon 3 is very happy to welcome you onboard your holiday and we hope that you will enjoy a wonderful adventure with us.

On your sailing holiday, you will meet and socialise with other guests with a wide variety of backgrounds and cultures. It is important that everyone on board has a common understanding of the behaviour, safety and security we expect and which must be complied with during your time with Rubicon 3.

This Policy is a guide to help all guests. However, it is not exhaustive and there are likely to be other behaviour, safety and security issues that are not specifically addressed here. If you have any specific questions about these, please contact us at info@rubicon3adventure.com. The final decision on all behaviour, safety and security issues will be that of the master of the yacht.

ADDITIONAL LAWS AND POLICIES

In addition to this policy, all guests must comply at all times with the applicable laws, regulations and codes of any destinations we may visit.

YOUR BEHAVIOUR

All guests are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of others. It is a condition of boarding and remaining on board our vessel(s) that all guests throughout their stay comply with this Policy.

Inappropriate or abusive behaviour and language is not permitted. This includes (but is not limited to) theft, uninvited physical contact, solicitation, violence, harassment, use of fake/false identification or documentation, vandalism,  excessive consumption of alcohol, possession of illegal substances/items, placing materials (please see section below) anywhere on the exterior of the vessel, placing materials or adhesives anywhere on the interior of the vessel (including cabins, corridors, etc.) which may be deemed by the vessel’s master as illegal, inappropriate or offensive.

Public nudity is not permitted. Guests must be appropriately attired when on the vessel and not in a designated changing area (the heads).

The use of any audio device for the playing of music or spoken words should be done sensitively and only with the agreement of other guests. Where this agreement is not had, earphones that eliminate all audible noise to other guests must be used.

No type of audio device or earphones may be used on deck at any time except when the vessel is at anchor or at the dock. The master may, without needing to provide an explanation, prohibit the use of any audio device or earphones on deck at any time if they consider it appropriate to do so.

Drones and other remote-controlled aerial devices should be used with great sensitivity for those in the surrounding area and only with the express permission of the master. The master may, without needing to provide an explanation, prohibit the use of any such device at any time if they consider it appropriate to do so.

OUR CREW MEMBERS

Our crew members strive to be helpful and friendly and will do their very best to ensure your holiday is as enjoyable as possible. As professional sailors, crew members must adhere to strict laws on alcohol consumption and hours of rest. These laws are in place to ensure your safety, the safety of other guests and the safety of the vessel. Crew members on will at times be on their legally mandated rest period and not be available to assist you except in an emergency. Please recognise that this is not them being rude or disrespectful to you. The crew adhering to the required hours of rest may mean the vessel does not sail when you would like it to.

SMOKING

For the comfort and enjoyment of our guests, you may not smoke on board at any time. You may use an e-cigarette, but only on deck and please do so sensitively and with regard for other crew members. If your use of an e-cigarette is deemed to be disruptive to other guests, the master may at their sole discretion ask you to stop the use of the device and you must comply with this order. We very strongly discourage the smoking of tobacco at any time during your time with Rubicon 3, even onshore. The smoking of tobacco leaves a strong after smell on skin, hair and clothing that the smoker may have become de-sensitised to. In the close confines of a yacht, this smell may cause real discomfort to other guests. If your smoking of tobacco is deemed to be causing distress to other guests, the master may at their sole discretion ask you to refrain from any other smoking during your time with Rubicon 3 and you must comply with this order.

CURFEWS

The master may enact a curfew on an individual, group or vessel-wide basis, if in their judgment such a step is necessary to ensure guest, crew or vessel safety.

BOARDING

All guests must be onboard the vessel at the designated start time or they may not be permitted to join the trip. Critical safety briefings are given on the first morning and missing any part of this briefing is not allowed.

PARENTAL/GUARDIAN RESPONSIBILITY

For purposes of this Policy, a minor is defined as anyone under the age of 18. Parents and guardians are responsible for the behaviour, actions and appropriate supervision of their accompanying minor(s) throughout their voyage.

This obligation applies during transfers to and from vessels, while onboard, at any ports of call, during any shore excursions and at any time during your time with us. This responsibility applies at all times, regardless of whether the parents and guardians are physically in the company of their minor(s). Under no circumstances shall a parent or guardian of a minor disembark the vessel without their accompanying minor(s) nor a minor disembark without responsible adult supervision.

Minors are subject to all other terms of this Policy.

ALCOHOL

Guests are expected to be responsible for their actions at all times. Consuming alcohol to excess impairs judgment and reduces the ability to recognise and avoid potentially dangerous situations, especially when onboard the vessel. Guests who choose to consume alcohol must do so responsibly.

The vessel’s master may refuse permission for any crew member to drink an alcoholic beverage if they believe it is not being done responsibly or is likely to cause discomfort to crew or guests or in any way to endanger any member of the crew, the guests or the vessel.

Guests are permitted to bring alcoholic beverages onboard for their own consumption but all alcohol must be declared to the master and must be stored in the appropriate alcohol storage area. Alcohol is expressly forbidden to be stored in the accommodation area of the yacht.

Any guest who goes ashore and consumes alcohol is responsible for ensuring they drink responsibly, in accordance with the laws of the country which they are in and retain their ability to recognise and avoid potentially dangerous situations when they return to the vessel.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding or while on board; or failing to consume alcohol responsibly, may be asked to leave the vessel by the master.

FAILURE TO COMPLY WITH A MASTER’S ORDER

Failure to comply will any of the above sections or any other order given to you by the master of the vessel may result in you being asked to leave the yacht and Rubicon 3 will not be liable for compensation, for any subsequent costs you may incur or full or part repayment of any part of your booking with us.

GUEST SAFETY

BRIEFINGS AND TRAINING

Safety and security are everyone’s responsibility, including the crew and all guests. All guests must attend the safety training that takes place at the beginning of each voyage, and follow all other safety instructions issued by the master.

INJURIES

If you become aware of an injury to yourself, an injury to another guest or of unsafe or possibly illegal or life-threatening behaviour during your trip, you should immediately report this to the crew. If you do not immediately report an injury or unsafe/illegal/life-threatening behaviour this delay may prevent the crew from being able to respond effectively to the situation. A reporting delay may also cause the vessel to be unable to properly preserve information or evidence and may cause a delay in notifying the proper law enforcement or other Government officials where this is necessary.

AGILITY, DISABILITIES AND MEDICAL REQUIREMENTS

Please note that we cannot accommodate wheelchairs or other mobility aids on the yachts. You must ensure that you are medically and physically fit for sailing and that such activity will not endanger yourself or anyone else. Our basic requirements for fitness and agility are shown below and on the ‘Fitness to Sail’ tab of every trip. By making a booking, you are confirming that you are able to meet this basic standard of fitness and agility (which should be seen as a minimum safety standard to be onboard). If you cannot demonstrate to the master of the vessel at their request that you are able to meet this standard, you may be asked to leave the vessel.

If any member of your party is affected by any condition (medical or otherwise) that might affect their, or any other guest’s enjoyment of the trip, you must advise us about this before you book so that we can try to advise you as to the suitability of your chosen arrangements and/or making the booking. You must also promptly advise us of any medical condition or disability which may affect any member of your party’s trip which develops after the booking has been confirmed. We may require you to produce a doctor’s certificate certifying that such member of your party is fit to participate. Acting reasonably, if we are (i) unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking, or (ii) if you did not give us full details at the time of booking or have not promptly advised us of any medical condition or disability which develops after the booking has been confirmed (including details of pregnancy – please see below), we will cancel your booking and impose applicable cancellation charges when we become aware of these details.

Those guests who are aged 70 or over at the start date may be asked to provide a Doctor’s letter or certificate confirming they are medically and physically fit to travel. We cannot accept guests who will have entered their 24th week of pregnancy on the start date of their trip.

MEDICATION

You must ensure that you bring an adequate supply of any medication you require for the entire duration of your voyage. The vessel may not have a supply of any needed medication and not all medication will be available in all ports of call. You should make sure you store your medication such that you always have immediate access to it if needed.

If your medication requires refrigeration, you must confirm the availability of such refrigeration prior to making your booking. This confirmation must be made by us in writing. A sailing yacht can be away from repair facilities for extended periods of time and essential services, such as refrigeration, may fail. As such, Rubicon 3 may deem your medical requirements as being inconsistent with our ability to ensure your safety and your booking may be refused.

MEDICAL TREATMENT

It is your responsibility to (where necessary) seek medical assistance during the voyage. Please note that the crew, while they have basic medical training, are not specialists and medical supplies on board are very limited. In the event of illness or an accident on board, guests may have to leave the yacht to receive adequate medical care.

MEDICAL EQUIPMENT

The bringing aboard of any medical equipment must be confirmed with us, in writing, at the time of booking or as soon as the need for such equipment is established if this is after booking. Please contact at info@rubicon3adventure.com

HAND SANITISATION

Guests must use the hand sanitiser provided whenever they have used the heads and before eating or preparing any food.

LUGGAGE SEARCHES

In the interest of international security and safety at sea, the voyage and all guests on board, you agree and consent to any searches being made of your person, accommodation area, luggage, other property and/or valuables whether this is completed physically, by way of screening, scanning or otherwise, by any representative, security, master, captain, agent or independent contractor of any Supplier, at any time during your voyage.

REFUSING GUESTS

The safety and security of our guests are highly important. The vessel’s master or appointed representative may search any guest, item of luggage or any other area of the yacht with or without notice. We have the right to confiscate any articles carried or contained or otherwise found that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the security of the vessel or any of the persons on board.

We reserve the right, without liability whatsoever, to disembark, quarantine, refuse passage, deny service of alcohol to, restrain or confine to an area , any guest whose physical or mental condition, or behaviour, is considered in the sole opinion of the master to constitute a risk to the guest’s own well-being or any other guest, crew member or person, or to the safety of the vessel. We shall not be required to refund any portion of the fare paid by any guest who must leave the voyage prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for medical care expenses, meals, lodging, return transportation or other expenses incurred by such guest. .

BREACHING THIS POLICY

CONSEQUENCES

If in our opinion or in the opinion of the master or any other person in authority, your behaviour or that of any member of your party is not in compliance with this Policy or is causing or is likely to cause distress, danger or annoyance to any other guests or any third party, or damage to property, or to cause a delay or diversion to transportation, we reserve the right, without prior notice, to refuse to allow you to travel on our vessel and to terminate your booking with us immediately. You may then be left at any port or place at which the vessel calls without us incurring any liability. We will have no further obligations to you and/or your party. No refunds for lost voyage arrangements will be made and we will not pay any expenses or costs incurred as a result of the termination. You and/or the members of your party may also be required to pay for loss and/or damage caused by their actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by any member of your party. Full payment for any such damage or losses must be paid directly to the company or other supplier prior to the end date. If you or any member of your party fails to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of the actions of any member of your party together with all costs we incur in pursuing any claim against you or any member of your party.

Where sufficiently severe, failure to act in accordance with this Policy, or if a guest’s presence on board creates any other concern for safety or security, this may also result in:

  • The opportunity to dispose of any prohibited item prior to boarding;
  • Confiscation of items (which may be turned over to law enforcement authorities);
  • Removal of certain onboard facilities or activities, which may include being confined to your bunk
  • Denial of boarding on the current or any future trips with Rubicon 3;
  • Reporting incidents to government/law enforcement authorities, where appropriate; and/or
    Intervention by security, the management team or law enforcement.
  • Guests removed from a vessel pursuant to this Policy are responsible for their own accommodation and transportation home (or other destination), at their expense. Where necessary, documentation requirements for re-entry into the guest’s home country are the responsibility of the guest.

This Policy helps ensure that all guests are able to enjoy a safe and secure voyage. We appreciate your support and compliance with this Policy.

CONTACT US

If you would like to get in contact us about anything raised in this Policy or any questions you may have, please email us at info@rubicon3adventure.com

Who we are

Blueco Holdings Ltd, t/a Rubicon 3 Adventure
20 – 22 Wenlock Road, London, N1 7GU

Customer Info